Customers may choose to get cash out by using your terminal to debit their cheque or savings account with or without making a purchase. Cash out is not allowed on a credit card account or contactless transaction.
A sale with cash-out transaction is shown as one total item in the settlement report and on the monthly merchant statement.
Cash out is an optional feature. You may enable or disable this feature by contacting the Customer Support team.
Cash out transaction with purchase
Enter Sale amount directly from the home screen and press Enter.
Enter the cash out amount and press Enter.
Request customer to Insert or Swipe their card.
Request customer to select an account.
Request customer to enter their PIN and press Enter.
An approved acknowledgement displays once the sale has been successfully processed and the merchant receipt will print automatically.
Request customer to remove their card.
Press Yes to print the customer receipt if required.
Cash out only transaction
Press Menu key.
Press 4 to select Transaction.
Press 2 to select Cash Out.
Enter the cash out amount and press Enter.
Request customer to Insert or Swipe their card.
Request customer to select an account.
Request customer to enter their PIN and press Enter.
An Approved acknowledgement displays once the sale has been successfully processed and the merchant receipt will print automatically.
Request customer to remove their card.
Press Yes to print the customer receipt if required.