This guide outlines the standard timeframes and key steps involved in setting up your merchant's payment product, so you know when to expect a terminal or online product for your merchant and when it will be ready to take payments.
When to expect your merchants to receive their payments products.
| Product | Estimated provisioning date after merchant application approval |
| Terminal | |
| PAX A920 | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| PAX A910s | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| PAX A80 | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| Verifone T650p | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| Ingenico Move5000 | Up to 10 working days including shipping* |
| Quest QT720 | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| Online | |
| Hosted Payments Page | 4 working days |
| Online Gateway | 4 working days |
| Virtual Terminal | 4 working days |
| Portals | |
| Merchant & Partner Portal | 3 working days (only applicable to new merchants) |
| TMP | 3 working days |
*Shipping provider - Australian Post