MID (Merchant ID) and TID (Terminal ID) are crucial when you contact our Customer Support team. They are usually displayed on the header of all receipts, see below:
Articles in this section
- How to refresh an Ingenico Move5000
- How to reboot an Ingenico Move5000
- How to turn off merchant or customer receipt printing on an Ingenico Move5000
- How to fix a frozen Ingenico Move5000
- How to resolve logon issue on Ingenico Move5000 terminal
- How to fix an Ingenico Move5000 terminal if the screen is stuck with "R"
- How to turn on an Ingencio Move5000
- How to find the TID or MID on an Ingenico Move5000
- How to check the auto-settlement time on Ingenico Move5000
- How to fix the receipt printing issues on an Ingenico Move5000