If you've experienced terminal issues, such as problems with receipt printing, frozen terminals, or connectivity issues, we recommend checking out the dedicated sections for the Verifone T650p and Ingenico Move5000 terminals on the help centre. You might be able to find the answers you need!
Articles in this section
- Closure request - Terminal return only (TID Closure)
- Change of Authorised Contact Details form
- Update bank details form
- Closure request - Merchant Account cancellation (MID & TID closure)
- Other settlement queries
- Settlement queries - Reconcilation
- Settlement queries - Change in funding descriptor
- Settlement queries - Missing funding
- Other billing queries
- Billing queries - Change in funding cycle