How to add / suspend/ manage users of the VostroPay Merchant & Partner Portal



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To add users to the Merchant & Partner Portal, follow the below steps.

Please note: The function of user management is limited to users with Admin and Manager roles on the Merchant & Partner Portal.

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Click Settings at the bottom of the side menu.

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Navigate to User Management

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Click Invite User to invite your business members to the Merchant & Partner Portal.

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Enter a new user Name & Email addressselect the user role to customise the view of the member and click Send invite.

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Once invited, a user will receive an email to join the business and can create a password to sign in to the application. 

Note: when added, a user will gain implicit access to all children with the same role. For example, if a user is added as a Manager at an account level, they will have Manager access to all locations below the account.

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An invitation will be sent to the new user's email address.

To change the role or suspend a user, follow the below steps:

Select their new role from the dropdown.

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To suspend the role of a user, click the 3 dots at the end of the user to suspend.

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