How to update my surcharge preference of my terminal(s) on the Merchant & Partner Portal



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Please note: This feature is currently only available to Blended Rate merchants, and the maximum surcharge is 3% for all schemes and 30¢ for EFTPOS if you prefer to surcharge in dollar value for EFTPOS transactions.

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Click Self-service at the bottom of the side menu of the Merchant & Partner Portal.

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Click Manage in the Manage Surcharge widget.

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Select the location where the terminal requires an update on the surcharge amount.

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Enter the updated surcharge amount.

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Tick the Acknowledgement box to confirm your understanding of the update process, then click Update Surcharge.

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Your surcharge preference has been updated.

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