PAX A80 terminal error codes

Updated 16 March 2025 23:16

The table below provides details of the supported ‘Error Response Codes’ generated by the:

Response code	Display message	POS message	Receipt message	Action
0	Approved	APPROVED	APPROVED	Approve Transaction
1	Contact Issuer	CONTACT BANK	DECLINED	Decline Transaction
			CONTACT ISSUER
2/3	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
4	Contact Bank	CALL SUPERVISOR	DECLINED	Decline Transaction.
			CONTACT BANK	Contact Issuer.
5-7	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
8	Approved with Signature	APPROVED	APPROVED	Approve Transaction. Verify Signature
9	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
12	Invalid	INVALID TRANSACTION	DECLINED	Decline Transaction
			INVALID
13	Invalid Amount	INVALID AMOUNT	DECLINED	Decline Transaction
			INVALID AMOUNT
14	Invalid Card No	CARD NUMBER INVALID	DECLINED	Decline Transaction.
			INVALID CARD NUMBER	Present Alternative Card.
15, 17 - 35	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
36	Bank Unavailable	NO BANK DO MANUAL	DECLINED	Decline Transaction
			BANK UNAVAILABLE
37 - 38	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
39	No Credit Account	NO CREDIT ACCOUNT	DECLINED	Decline Transaction
			NO CREDIT ACCOUNT
40 -41	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
42	No Account	NO ACCOUNT	DECLINED	Decline Transaction.
			NO ACCOUNT	Present Alternative Card.
43 - 50	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
51	Contact Bank	CONTACT BANK	DECLINED	Decline Transaction.
			CONTACT BANK	Contact Issuer.
52	No Cheque Acct	NO CHEQUE ACCOUNT	DECLINED	Decline Transaction.
			NO CHEQUE ACCOUNT
53	No Savings Acct	NO SAVINGS ACCOUNT	DECLINED	Decline Transaction.
			NO SAVINGS ACCOUNT
54	Expired Card	EXPIRED CARD	DECLINED	Decline Transaction.
			EXPIRED CARD	Contact Issuer.
55	Incorrect PIN	PIN ERROR	DECLINED	Decline Transaction.
			INCORRECT PIN	Retry Transaction.
56 - 60	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
61	Over Card Limit	OVER CARD LIMIT	DECLINED	Decline Transaction
			OVER CARD LIMIT	Present Alternative Card.
62 - 64	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
65	Over Card Limit	OVER CARD LIMIT	DECLINED	Decline Transaction
			OVER CARD LIMIT	Present Alternative Card.
66 - 74	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
75	Exceed PIN Tries	EXCEED PIN TRIES	DECLINED	Card Blocked.
			EXCEED PIN TRIES	Contact Issuer.
				Present Alternative Card.
77 - 90	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
91	Bank Unavailable	NO BANK DO MANUAL	DECLINED	Decline Transaction
			BANK UNAVAILABLE
92, 94 – 95	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
96	Retry	SYSTEM MALFUNCT'N	DECLINED	Decline Transaction.
			RETRY	Retry Transaction
97	Settlement	TOTALS RESET	SETTLEMENT
	Totals Reset		TOTALS RESET
98 - 99	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
B5	Invalid Amount	INVALID AMOUNT	CANCELLED	Cancelled Transaction
			INVALID AMOUNT
CA	Amt Exceeds	AMT EXCEEDS PREAUTH	CANCELLED	Cancelled Transaction
	PreAuth Amt		AMT EXCEEDS PREAUTH
CB	Card Does Not	PREAUTH NOT ALLOWED	CANCELLED	Cancelled Transaction.
	Allow Preauth		PREAUTH NOT ALLOWED	Present Alternative Card.
CE	Connection Failure	CONNECT FAILED	DECLINED	Decline Transaction
			CONNECT FAILED
CU	Invalid Currency	INVALID CURRENCY	DECLINED	Decline Transaction
			INVALID CURRENCY
IP	Incorrect Password	INCORRECT PASSWORD	INCORRECT PASSWORD	Decline Transaction
N0	CPAT Seq Error	CPAT SEQUENCE ERROR	DECLINED	Decline Transaction
			CPAT SEQUENCE ERROR
N1		LOGON SUCCESSFUL		No Action Required.
N2	Pinpad ID Error	PINPAD ID ERROR	DECLINED	Contact Customer Support
			PINPAD ID ERROR
N3		APPROVED
NA	Not Allowed	NOT ALLOWED	NOT ALLOWED
NF	Original PreAuth	PREAUTH NOT FOUND	CANCELLED	Cancelled Transaction
	Not Found		PREAUTH NOT FOUND
NG	PreAuth Already	ALREADY CANCELLED	PREAUTH	Decline Transaction
	Cancelled		ALREADY CANCELLED
NH	Unknown Terminal	UNKNOWN TERMINAL	UNKNOWN	Contact Customer Support
			TERMINAL
OD	Refund Limit	OVER REFUND LIMIT	DECLINED	Decline Transaction
			REFUND LIMIT
PE	Preauth Already	PREAUTH EXISTS	DECLINED	Decline Transaction
	Exists		PREAUTH EXISTS
PF	Power Fail	POWER FAIL	POWER FAIL	No Action Required
PI	Restricted Item	RESTRICTED ITEM	RESTRICTED ITEM
PT	Preauth Exceeds	PREAUTH NOT ALLOWED	DECLINED	Decline Transaction
	Transaction Limit		PREAUTH NOT ALLOWED
Q3	Refund Limit	OVER REFUND LIMIT	DECLINED	Decline Transaction
			REFUND LIMIT
Q5	Cancelled	POWER FAIL	CANCELLED	Cancelled Transaction
	Power Fail		POWER FAIL
Q6	Cancelled	NO MANUAL CARD	CANCELLED	Cancelled Transaction
	No Manual Card		NO MANUAL CARD
RC	Cancelled	CARD REMOVED	CANCELLED	Cancelled Transaction
	Card Removed		CARD REMOVED
RI	Cancelled	ITEMS NOT ALLOWED	CANCELLED	Cancelled Transaction
	Items Not Allowed		ITEMS NOT ALLOWED
S1	Sig Not Supported	SIG NOT ALLOWED	DECLINED	Decline Transaction
			SIG NOT ALLOWED
TL	Signature Error	SIGNATURE ERROR	DECLINED	Decline Transaction
			SIGNATURE ERROR
TM	Operator Cancelled	OPERATOR CANCELLED	OPERATOR CANCELLED	Cancelled Transaction
TO	Operator Timeout	OPERATOR TIMEOUT	OPERATOR TIMEOUT	Cancelled Transaction
TY	Cancelled	CARD READ FAILED	CANCELLED	Cancelled Transaction
	Card Read Failed		CARD READ FAILED
X0	Cancelled	NO RESPONSE	CANCELLED	Cancelled Transaction
	No Response
X7	TRAN CANCELLED	DECLINED X7	DECLINED CODE X7	Decline Transaction
	SYSTEM ERROR		SYSTEM ERROR
XX	System Error	SYSTEM ERROR	DECLINED	Decline Transaction
			SYSTEM ERROR
Y1	Approved	APPROVED	APPROVED	Offline Approve Transaction
Y3	Approved	APPROVED	APPROVED	Offline Approve Transaction
Z1	Contact Issuer	CONTACT ISSUER	DECLINED	Decline Transaction.
			CONTACT ISSUER	Contact Issuer.
Z3	Contact Issuer	CONTACT ISSUER	DECLINED	Decline Transaction
			CONTACT ISSUER	Contact Issuer.
Z4	Contact Issuer	CONTACT ISSUER	DECLINED	Decline Transaction
			CONTACT ISSUER	Contact Issuer.
ZZ	Logon Failed	LOGON FAILED	LOGON FAILED	Retry Logon.

PAX A80 terminal error codes

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