Cardholder Data Import

Cardholder Data Import

To initiate the process of importing your sensitive customer data from any other payment processor, please request a data export from your current provider and request them to transfer it to us via a secure connection.

Data Transfer Process

Our preferred data transfer process:

• We will contact your old provider and provide them with a Public Encryption Key (link to PGP Key).
• We will request your old provider to provide an Encryption Key, so we can send them the SFTP credentials for upload.
• Your old provider will encrypt the data with our Encryption Key and load the data to the TILL SFTP server.
• We will perform the data import.

Once the import is complete, we will provide you with a newline-delimited JSON, with each line containing the old and the new reference ID of one card.

Sample:

{ “newReferenceId”: ”abcdefghijklmnopqr”, ”oldReferenceId”: “388333B”, customerId: “AT-2938938” }
{ “newReferenceId”: ”8291edi3ndidn393un”, ”oldReferenceId”: “7837373”, customerId: “DE-3838832”

}

Data Format

The data will be provided in CSV or JSON with UTF-8 encoding. The data provided must follow the conventions set out in the table below.

Data provided in a different format may cause importing delays.

Please note: The encrypted file may not exceed a file size of 25 Megabytes. Please split the file into several chunks if it exceeds the file size limit.

The following data fields can be imported during the data transfer processes. Please include the field name in the data migration file:

Required Fields

Optional Fields